"I have been having problems with my emails recently and desperately needed them to be organised and sorted.
I asked Eddie of Your Computer Department to help me. He was very prompt with arranging a time so that he could deal with my problem straight away. He actually logged into my computer remotely so that he could work from his office and spoke to me on the mobile whilst he dealt with it.
Eddie was very thorough. He contacted my current email host and managed to get the information that he needed so that he could transfer my emails to a more reliable email service provider. He then transferred the emails from my old provider to the new.
Now the emails are working fine and I can now access them from all of my Apple devices.
I would highly recommend Your Computer Department to sort out any IT issues or set ups. I was very impressed with Eddie's knowledge, enthusiasm and motivation to find out the problem. His approach is very friendly and accommodating.
Thank you for solving my problem."
"I would just like to say that you have provided an excellent service despite our business being located in Turkey.
Thank you for all your support over the past ten years, your team has always been available 24/7 and we appreciate that sometimes we have asked you to go the extra mile.
"Recently I had an 'emergency situation' when as well as my laptop becoming completely unresponsive it appeared that I might have lost all my data; this was despite having followed the advice of the after-care service of a certain high-street retailer. With over-the-phone 'experts' who had tried to sort out problems, it appeared they had actually made the situation worse.
Despite having already paid for insurance I decided to pay Ramsey his very reasonable fee for taking the matter into his own hands because I felt I could trust him and he would see the job through. He also spoke plain English, rather than 'tech-speak' which was extremely refreshing. My trust was very wellplaced. I felt he really cared and completed the job to the end in good humour even though it took longer than expected. He has given me great after-care service being completely open to quick problem-busting calls.
I would highly recommend him to anyone. For anyone working for themselves who feels bereft having left a larger company and no longer having a computer department to 'sort out' your computer trials and tribulations he is indeed 'your computer department'!
"Over the years we have tried many companies to help keep our IT dept. running smoothly but up until now have never been totally satisfied.
We have found YCD fast to respond (at times within the hour!) and very rarely do we need a second visit for the same call out.
They are a one stop shop for all our IT needs and best of all they do it all at a fantastic price.
Advanced Vending Services
"What we value most is the quick and professional response every time we have a problem or need new IT set up. I would highly recommend Your Computer Department to any business that relies on their IT to function."
Ginger Root Print
"Having made an initial enquiry with Ramsey, he was prompt, courteous and proactive in his response, despite this being a very small job for him.
...Asking all the right questions, and offering advice and guidance on our current systems and setup, Ramsey gave us an insight in to the high standards of service offered at Your Computer Department, and for that reason I would not hesitate to pick up the phone should we require his expertise and knowledge in the future, nor would I hesitate to recommend him to friends and business contacts.
Pulse Customised Clothing
"10 out of 10 for excellent customer service, which is superb, thank you."
The Beeston Express
"As always 10/10 from me Eddie – really appreciate your speedy response to all our queries and efficient resolution of the issues we’ve had."
East Midlands Baptists Association
"YCD service excellent as usual."
"Eddie is a true find! Can call upon him anytime and rely on him to sort my IT out."
"Always very helpful, approachable and reliable."
Foster Textiles & Machinery