Your Computer Department provides IT support and solutions accredited by CompTIA. From simple issues that are solved within seconds, through to those issues that push technical experience to the max, we're here to provide your business with the backup and expertise necessary to keep you running efficiently and effectively.
Managing your own IT support is tempting for business start-ups and it does save on cost. However, for those businesses that have out-grown their ability to provide support internally, the next step is to find extra resources.
The majority of small businesses do not have their own IT support department - and there is no shame in this. Although slightly larger businesses sometimes employ their own IT staff, ironically they often find they have a skills shortage. This is because their IT staff don't have exposure to enough variety in their roles. They know enough to support the current systems that the business has implemented but they have little exposure to alternative methods and new technologies. This usually results in resistance and negative attitudes towards new systems and therefore a lack of progression that becomes limiting to those that they support.
Choosing the right computer is often a headache and a gamble for businesses. A cheap computer is often cheap for a reason, and expensive computers are often over-specified for the circumstances. We maintain a line-up of preferred products that we feel offer a great balance between cost and features.
Our support facilities regarding file servers are very comprehensive. We offer support for Microsoft Windows based file servers but also Apple-based servers. We offer a comprehensive range of server installation and support options. We support Microsoft and Apple-based servers for business applications. Typical uses include file and print functions but often extend to SQL and Remote Desktop Services (formerly known as Terminal Services).
Gone are the days of sticky notes and password books. Practices such as those are now deemed to be irresponsible and are often in breach of data protection laws and regulations.
Here at Your Computer Department we have researched the market and established a combination of security products and services that can be tailored to your exact needs - removing the need for insecure storage of sensitive information.
The system features 2-factor authentication which is absolutely vital for keeping your information secret. This means that, not only do you need a strong password, but you also need to have a certain device in your possession. Our choice of devices is either a smart phone app or a USB key fob device. Without access to one of these uniquely coded devices, a hacker will not be able to get to your data - even if they know your password.
Your Computer Department is an authorised reseller of ESET software. ESET continues to win many awards for outstanding performance speeds and detection rates. Plus, where many other antivirus products consistently produce false claims of virus infection, ESET also win many awards for their low false-positive results.
Your Computer Department has been a reseller for ESET antivirus for many years now. This is simply because the product is an excellent market leader backed by a first class UK based support team.
The simple-to-use, fast and secure way of making your business run seamlessly.
These subscription-based packages are packed full of features to make your working day easier while lowering your IT costs.
Microsoft Office 365 Business is the core suite of features that businesses across the globe are talking about. All of the Microsoft Exchange features including mailbox delegation are included. Just as you would expect emails to arrive, everyone also receives live updates to their calendars - direct to their mobile or tablet. This feature alone is one of the huge advantages of the system and is essential for people who spend time away from their desk. For example, a company with on-site engineers can now react to changing circumstances and easily re-arrange appointments for their engineers. Simply alter the calendar entry and the engineer's phone will display the change within seconds.
There are two main methods of advertising on the internet.
The first method is to develop your web site skillfully, obtain some good quality backlinks and then wait for Google to realise how good your web site is. This is called natural search optimisation. After a while, your rankings will improve and hopefully you'll reach the top slot, or at least the first page for one or two of your main key phrases. This can take some time depending on your industry and who you are targeting and may need continual development to keep your site at the top. However, being ranked at the top for every search phrase related to your industry is un-realistic as optimising your site for one key phrase will counteract optimisation for other phrases.
"Thank you Eddie. Very satisfied, certainly 10 out of 10."
"You’ve been great."
"Thanks! 10/10 for resolving it quickly and easily!"
"Very quick, helpful (especially for those IT illiterates like me!), well priced."
Veracity Financial Planning
"I am very satisfied with help offered to me by Eddie Palmer on behalf of your company and would happily give him 10/10 ."
Rev'd Mark Clay